Contact information
Contact Information
Last updated: April 27, 2026
Quiet Tide is an online clothing brand offering made-to-order apparel and accessories through shopquiettide.com.
If you have a question about an order, product, shipping, sizing, returns, refunds, or general customer support, please contact us using the information below.
Customer Support Email
shopquiettide@gmail.com
Contact Form
You may also contact us through our website contact form:
shopquiettide.com/pages/contact-us
Customer Support Hours
Customer support messages are reviewed Monday through Friday, excluding holidays.
We do our best to respond within 1–2 business days.
Order Support
For help with an order, please include your order number and the email address used at checkout so we can locate your order faster.
For damaged, defective, incorrect, or misprinted items, please include:
• Your order number
• A clear photo of the issue
• A photo of the full item
• A brief description of the problem
Shipping Support
Once your order ships, tracking information will be sent to the email address used at checkout.
If your package is delayed, lost, marked delivered but not received, or arrives damaged, please contact us at shopquiettide@gmail.com so we can review the issue and help determine the next steps.
Returns and Refunds
Because Quiet Tide items are made to order, we do not accept returns or exchanges for buyer’s remorse, incorrect size selection, incorrect color selection, or change-of-mind purchases.
If your item arrives damaged, defective, misprinted, or incorrect, please contact us within 30 days of delivery so we can review the issue.
Please do not send any items back unless we specifically instruct you to do so.
Business Information
Business Name: Quiet Tide
Website: shopquiettide.com
Customer Support Email: shopquiettide@gmail.com
Social Media
You can also connect with Quiet Tide through our official social media pages:
Instagram: @quiettideofficial
TikTok: @quiettideofficial
YouTube: @quiettideofficial
Important Note
For the fastest support, please contact us by email or through our website contact form. Social media messages may not be monitored as quickly as customer support emails.